I made a purchase and did not receive the receipt in my email

If your payment was approved and you did not receive your purchase confirmation email, please check your spam or junk mail. If you do not find it there, check if the email address you entered in your account is correct. In case there is an error, please write to us at kiklihandmade@gmail.com

Order preparation time

We reserve the right to take up to 7 business days to prepare the order.

Care instructions

Be careful not to expose your products to excessive heat sources or direct fire. All our products are suitable for washing, preferably with cold water and avoiding the use of an iron.

Payment method

We accept debit and credit payments.

Shipping

We have two shipping options, through Blue Express where you can pay for shipping, offering the possibility of sending it to your home or to your nearest Blue Point, and through Starken with the " SHIPPING PAYABLE " option, which implies that the cost of transport will be paid in cash once the package reaches your hands. After sending the package, you will automatically receive the tracking number for the package. Shipments are made every week.

*Starken has variable rates available for its own transportation service

Free shipping for purchases over 48,990 is done exclusively through Blue Express. If you prefer to have the shipment done through another company, the benefit will not apply.